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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Organic black wild white copal , it's Bursera Tree white resin naturally mixed while it is been gathered with tree bark and leaves, this process gives the resin the black color and the variation in the smell and texture. While the white resin is the purest, some conoceurs prefer the black one because it has the rainforest essence and aroma. The Authentic Copal Resin doesnot contain any man made ingredients and doesn't have any special shape , there are some brands or sellers that claim to have the authentic one and it is a mix of watered-down resinous with perfume fixatives that are not natural like the brownish/yellow cheaper copal drops.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order